Last updated: June 04, 2026
AMICO One is an integrated workplace productivity suite developed by AMICO Software Solutions LLP. It is designed to serve organisations of all sizes by bringing communication, collaboration, and operations tools under one unified platform. The suite comprises the following applications, each available as a web application and — where indicated — as a native mobile application for Android and iOS:
All applications within the AMICO One suite share a single sign-on authentication system, enabling users to access every product with one set of credentials.
AMICO One is exclusively available to registered organisations. Individual users cannot create personal accounts or access any application for personal use. All user access is provisioned by an Organisation Administrator, who is responsible for creating the organisation's workspace, inviting members, and managing the data collected within that organisation's instance of the Service. Any data held within the platform belongs to the respective organisation, not to individual users.
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use any application within the AMICO One suite — including web applications, Android and iOS mobile applications, and any related desktop interfaces — and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data solely to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access the Service or parts of the Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Application refers collectively to all software programs forming the AMICO One suite — including AMICO One Chat, AMICO One Email, AMICO One Calendar, AMICO One Files, AMICO One Meet, AMICO One HRM, and AMICO One EPOS — provided by the Company, whether accessed via web browser, Android mobile device, iOS mobile device, or any other supported platform.
Organisation means a legal entity, company, institution, or group that has registered with AMICO One and administers one or more user accounts within the suite. The Service is only accessible to users who belong to a registered Organisation.
Organisation Administrator (also referred to as "Admin") means an authorised representative of the Organisation who is responsible for creating and managing the Organisation's workspace, inviting users, and controlling the optional data fields collected within the Organisation's instance of the Service.
Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to AMICO Software Solutions LLP, 151, Sagotharar Street, Chettikulam, Nagercoil, Kanyakumari, Tamil Nadu, India – 629001.
Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing activity on that website among its many uses.
Country refers to: Tamil Nadu, India.
Device means any device that can access the Service, such as a computer, a mobile phone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to any or all Applications within the AMICO One suite, the Website, or both.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit or a session).
Website refers to AMICO One, accessible from https://www.amicoone.com.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Because AMICO One operates exclusively within an organisational context, all user accounts are created and managed by the Organisation Administrator. Personal data is collected at two levels:
Mandatory Information — The following fields are required by the Company to create and operate a user account within the Service. They are always collected regardless of the organisation's configuration:
First name and last name
Email address
Organisation-Controlled Information — All other data fields beyond the mandatory information above are optional and are enabled or disabled at the sole discretion of the Organisation Administrator, based on how their organisation operates. The Company collects these fields only when the Organisation Administrator has configured the Service to do so:
Phone number
Address, State, Province, ZIP/Postal code, City
Job title and department
Profile photograph or avatar
Any other profile or employment information entered or configured by the Administrator
Usage Data
The Organisation Administrator acts as the data controller for all organisation-controlled information. The Company acts as a data processor in respect of such information, storing and processing it solely in accordance with the Administrator's configuration and this Privacy Policy. Users within an Organisation who have questions about what optional data their Organisation has elected to collect should contact their Organisation Administrator directly.
Depending on which AMICO One application You use, additional data may be collected as part of delivering that specific service:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol (IP) address, browser type and version, the pages or features of the Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service through a mobile device — such as the AMICO One Chat or AMICO One Email Android or iOS applications — We may collect certain information automatically, including but not limited to the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, unique device identifiers, and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service through a mobile device.
We use Cookies and similar tracking technologies to track activity on Our Service and to store certain preferences. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies | Administered by: Us
Purpose: Essential to provide You with services available through the Website and to enable authentication. Without these Cookies, the services You have requested cannot be provided.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies | Administered by: Us
Purpose: To identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies | Administered by: Us
Purpose: To remember choices You make when You use the Website, such as login details or language preferences, providing a more personalised experience.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including monitoring the usage and performance of the Service.
To manage Your Account: to manage Your registration as a user of the Service and to grant You access to the features available to registered users.
For the performance of a contract: the development, compliance, and undertaking of any contract with Us through the Service.
To contact You: to send You notifications by email, SMS, or mobile push notification (for Chat and Email Android applications) regarding updates, security alerts, or informative communications related to the Service.
To manage Your requests: to attend and manage Your requests and support queries directed to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, in which Personal Data held by Us about Service users is among the assets transferred.
For service improvement: to analyse usage trends and improve the functionality, security, and user experience of the AMICO One suite.
AMICO One is a business-to-business (B2B) platform. Access to the Service is strictly limited to users who have been invited to an Organisation by an Organisation Administrator. No individual may register for or use the Service for personal purposes outside of an Organisation.
Within this model:
If You have questions about what data Your Organisation has configured the Service to collect, please contact Your Organisation Administrator directly.
We want to be transparent about how Your data is handled. As of the date of this Privacy Policy, We have not shared, sold, rented, or otherwise disclosed Your Personal Data or Usage Data to any third-party vendor, advertiser, analytics provider, or external organisation. All data collected through the AMICO One suite — including data from the Chat, Email, Calendar, Files, Meet, HRM, and EPOS applications — is stored and processed exclusively on infrastructure operated by or on behalf of AMICO Software Solutions LLP and is used solely for the purpose of delivering and improving the Service to You.
We may share Your personal information only in the following limited situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.
Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our Service, or when We are legally obligated to retain it for longer periods.
Your information, including Personal Data, is processed at the Company's operating offices and on servers under the Company's control. Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to any necessary processing within those locations.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an external organisation or country unless adequate controls are in place to protect the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
You may update, amend, or request deletion of Your information at any time by signing in to Your Account and visiting the account settings section, or by contacting Us directly. Please note that We may need to retain certain information where We have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us. We implement commercially reasonable technical and organisational measures to protect Your Personal Data, including encrypted data transmission and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The AMICO One Chat and AMICO One Email mobile applications use platform-specific notification services to deliver push notifications to Your device:
When You log in to a mobile application, a device token (FCM token for Android; APNs token for iOS) is registered with Our servers and associated with Your account within Your Organisation. This token is used exclusively to route notifications to Your device. Notification tokens are stored only on infrastructure operated by the Company and are not shared with any third-party vendor. You may withdraw consent for push notifications at any time through Your device's notification settings.
The AMICO One suite is designed for use by organisations and their authorised employees or members. Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We will take steps to remove that information from Our servers.
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We will also endeavour to let You know via email and/or a prominent notice on Our Service prior to the change becoming effective.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or wish to exercise your data rights, You can contact us:
